Extension DND Status Event

Last updated: 2023-11-07Contributors
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Since 1.0.46 (Release 21.1)

Event filter /restapi/v1.0/account/{accountId}/extension/{extensionId}/presence/dnd enables notifications in case of dndStatus change of the current extension.

Required Permissions

Permission Description
ReadAccounts Viewing user account info (including name, business name, address and phone number/account number)

Event payload

Parameter Type Description
extensionId string Internal identifier of an extension
dndStatus 'TakeAllCalls' or 'DoNotAcceptAnyCalls' or 'DoNotAcceptDepartmentCalls' Extended DnD (Do not Disturb) status


  "uuid": "045b81dc-9f73-4864-84de-08aa6324a7f5",
  "event": "/restapi/v1.0/account/6610372004/extension/6610372004/presence/dnd",
  "timestamp": "2021-02-18T09:37:24.597Z",
  "ownerId": "6610372004",
  "body": {
    "extensionId": "6610372004",
    "dndStatus": "TakeAllCalls"

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