Team Messaging notifications on Job Commitments
When we think of the high-tech sector we also have to include the software that runs the latest and greatest gadgets. This type of code library is often so new - rushed out the door - it doesn’t always get the stringent testing needed to achieve the highest levels of functionality or security. For a development team, up-to-date information is key to moving their projects forward on a timely basis. RingCentral can integrate with ticket management tools like Jenkins and Jira to help manage the communications process around task and ticket management. For example, with the Jenkins integration, RingCentral team members can be notified within the Team Messaging platform when a job event occurs. It can even target and tag individuals within a group that are directly related to a particular job.
Maintaining software is just as important as developing it. With RingCentral’s integration with Jira, support tickets and task notifications can be sent to Team Messaging members in a similar way to that of the Jenkins example above.
In both instances, email traffic will be reduced and less information will be missed when communications are performed on a shared platform rather than within individual email accounts. You can learn more about Jenkins, Jira, and our other integrations in our App Gallery.