What's an iPaaS
An iPaaS or Integration Platform as a Service is a solution designed to make connecting RingCentral and your other tools easier, often by offering a visual drag and drop editor with prebuilt connectors. This allows you to visually create your workflows with self-updating connectors (that keep your APIs always up to date) without having to write code.
Some iPaaS solutions offer basic trigger/ action functionality, while others encompass complex logic flows for load balancing, routing, and logical condition handling. Many do not require any code, while some allow you to bring in your own code such as Java or JavaScript for even greater flexibility.