When you want to have a RingCentral integrated application for your custom situation but don’t have the time or deep skill levels within your own development team. RingCentral can help with their team of highly skilled developers. You would have access to the same team that writes the API SDKs. If you have a great idea but lack some resources be sure to consider this avenue of development.
Cloud communication solutions are rarely used on a standalone basis. Frequently, workflow, productivity, CRM, data processing applications need to be integrated with the solution platform to allow full value realization. RingCentral’s ASA team helps integrate the applications with RingCentral products. Specifically, their deliverables include: world-class expertise in platform and technology integration, design, network architecture and planning that helps ensure that all workflows are maintained and business disruption is minimal.
Engage Voice is a fully integrated next generation contact center platform which fully resides on the cloud. It allows you to upsell, cross-sell, and promote your product with outbound campaign management
Omni-digital contact center solution for meeting and supporting customers across social media, messaging apps, in-app messaging, live website chat, and more. Leveraging an AI based smart routing engine, RingCentral Engage Digital enables agents to efficiently manage customer interactions across all digital channels via a single interface.
