Call Queue Member Presence Event

Last updated: 2023-11-07Contributors
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Since 1.0.55 (Release 23.2)

Event filter /restapi/v1.0/account/{accountId}/call-queues/{groupId}/presence enables notifications in case of any change of a presence status of a call queue member.

Required Permissions

Permission Description
ReadPresence Getting user presence information

Event payload

Parameter Type Description
member Call Queue Member Info Information about a call queue member
acceptCurrentQueueCalls boolean Call queue member presence status

Call Queue Member Info

Parameter Type Description
id string Internal identifier of a call queue member


    "uuid": "ed1cf00c-0420-4bf5-a0ae-e659cc9f77e0",
    "event": "/restapi/v1.0/account/{accountId}/call-queues/{groupId}/presence",
    "timestamp": "2019-06-14T12:00:00.000Z",
    "subscriptionId": "3rtt23ryy-56665-t7r7-a0ae-748895yhhf94ujrr",
    "ownerId": "1500723004",
    "body": {
        "records": [{
            "member": {
                "id": "411753183004"
            "acceptCurrentQueueCalls": true
        }, {
            "member": {
                "id": "411753646416541"
            "acceptCurrentQueueCalls": false