Forwarding and Resending Faxes

Last updated: 2019-05-28 Contributors Byrne Reese

With RingCentral, you can forward or resend a fax that has been previously sent through the system. In this case, the RingCentral API can use the fax message already stored on our servers so there is no need to send the message again. This can be useful for the following use cases:

  1. forwarding a received inbound fax to another fax number
  2. resending a fax that has not been received

The request takes a JSON body with the following parameters:

Name Type Required Description
originalMessageId string yes original message to be resent identifier
to List of CallerInfo no resend the message to another recipient(s)
sendTime DateTime no time to resend fax

Example Request

The request below shows the required originalMessageId property with the optional to and sendTime properties.

POST /restapi/v1.0/account/11112222/extension/22223333/fax HTTP/1.1
Content-Type: application/json
Authorization: Bearer MyToken

{
  "originalMessageId": "12345678",
  "to": [ { "phoneNumber": "+15551234567" } ],
  "sendTime": "2016-12-01T00:00:00Z"
}
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