RingCentral API Error Codes

Last updated: 2022-06-17

Contributors

Status Code(s)	Error Code	Message
400	CLG-101	Parameter [syncToken] is invalid [Sync token expired, call log was reset]
400	CLG-102	Parameter [syncToken] is invalid [Sync token expired, call log was reset]
400	CLG-103	Parameter [syncToken] is invalid [Sync token expired, call log was reset]
400	CLG-104	Parameter [syncToken] is invalid [Sync token expired, call log was reset]
400	CLG-105	Parameter [syncToken] is invalid [Sync token expired, call log was reset]
400	CLG-110	Parameter [sessionId] is not allowed for usage along with parameter [${parameterName}]
400, 403	CMN-101	Parameter [${parameterName}] value is invalid.
400, 404	CMN-102	Resource for parameter [${parameterName}] is not found
400	CMN-103	JSON can't be parsed.
400	CMN-104	Cannot parse request
400	CMN-105	URL should not contain query string when method is [${method}] and content type is [${contentType}]
400	CMN-106	Batch request is limited to ${limit} entries
416	CMN-107	Requested Range Not Satisfiable
400	CMN-108	Parameter ${parameterName} value in request body doesn't match specified in path.
403	CMN-109	Feature not available.
400	CMN-110	Header ${header} should be specified.
404	CMN-120	Invalid URI
500	CMN-201	Service Temporary Unavailable
501	CMN-202	Operation is not supported
500	CMN-203	Internal Server Error
429	CMN-301	Request rate exceeded
429	CMN-302	Unknown application. Rate limits undefined
429	CMN-303	Can not resolve API plan. Rate limits undefined
403	CMN-401	Specific application permission required
403	CMN-402	Administrator permission required
403	CMN-403	The feature is not available for this extension type
403	CMN-404	Attempt to access another extension
401	CMN-405	Login to extension required.
400.403	CMN-406	Duplicate value for parameter ${parameterName}: ${parameterValue} found in request
400	CMN-407	Parameter in header is invalid
4003	CMN-408	[{permissionName}] permission required
403	MSG-240	Specified recipient [${toPhoneNumber}] isn't an US phone number
403	MSG-241	Cannot send SMS from Fax number
403	MSG-242	Sending SMS is not available from the number specified.
400	MSG-243	Phone number is blocked
400	MSG-245	Cannot find the phone number which belongs to user
503	MSG-290	Sending SMS to ${toPhoneNumber} failed. Please try later.
403	MSG-304	Phone number doesn't belong to extension
429	MSG-305	Request rate exceeded
403	MSG-309	Cannot receive SMS on Fax number
400	MSG-310	Phone number is not assigned
403	MSG-314	Extension is of inappropriate type
400	MSG-316	No department members found.
400	MSG-324	Recipient extension is in inappropriate state
403	MSG-325	Reply is forbidden for old message threads
403	MSG-326	Reply is denied for user, who is no longer a thread participant
403	MSG-330	Sending from department message is not supported.
400	MSG-331	Sender extension number does not correspond to logged in extension
400	MSG-333	Invalid message synchronisation request: full synchronization is required
400	MSG-337	Attachment size limit exceeded
400	MSG-338	Message size limit exceeded
403	MSG-340	Outbound fax is not available for extension type [${type}]
403	MSG-341	Outbound fax is not allowed for extension [${extensionId}]
406	MSG-343	Fax resend is not allowed for message in current state
400	MSG-347	Attachment body is empty
415	MSG-348	Unsupported attachment media type
400	MSG-349	Unable to parse fax envelope
400	MSG-350	No content disposition
400	MSG-351	No file name in content disposition
500	MSG-352	Message content is null
403	OAU-101	Parameter [brandId] is invalid
403	OAU-102	Unable to issue authorization code
403	OAU-105	Login for ${extensionType} extension is not allowed.
403	OAU-106	Invalid authorization code
403	OAU-108	Authorization code is expired
403	OAU-109	Redirect URIs do not match
403	OAU-110	Authorization code was not issued for this application
400	OAU-111	Request parameter duplication detected
403	OAU-112	The client is unauthorized for the required grant type: [${grant_type}]
403	OAU-113	No redirect uri is registered for the client
403	OAU-116	Invalid authorization method
403	OAU-117	The scope of requesting application cannot be narrower than the target application
403	OAU-119	International Virtual number cannot be used to login
401	OAU-120	Wrong Application ID
401	OAU-121	Wrong Application
401	OAU-123	Invalid Authorization header value: ${parameter}
401	OAU-125	Grant type is not allowed for application.
401	OAU-127	Invalid application release.
401	OAU-128	Access token expired.
401	OAU-129	Access token corrupted.
401	OAU-134	Invalid Authorization header.
401	OAU-136	Extension not found.
401	OAU-140	Invalid resource owner credentials.
401	OAU-141	Login for extension in current state is not allowed.
401	OAU-142	Login to account in current state is not allowed.
401	OAU-146	Invalid client credentials
400	OAU-147	The account is locked out due to multiple unsuccessful logon attempts.
400	OAU-148	The account is locked out due to multiple unsuccessful logon attempts. Please use Single Sign-on way to authenticate.
401	OAU-149	Unparsable access token
400	OAU-150	The value of query parameter [${queryParameterName}] should be equal to parameter [${requestParameterName}] in request body
401	OAU-151	Authorization method not supported
403	SUB-402	Presence feature is disabled for this extension type (${param} / ${url})
403	SUB-403	User disallowed to monitor his presence
403	SUB-404	User disallowed this subscriber to pick up calls
403	SUB-405	Not allowed subscribe for messages to other extensions
403	SUB-406	Not allowed subscribe for events to extensions of other account
403	SUB-407	Not allowed subscribe for APNS if endpoint_id not defined
403	SUB-408	Not allowed subscribe for unknown user
403	SUB-505	Subscriptions limit exceeded
404	SUB-507	Subscription with key [${subscriptionKey}] and assigned session [${session}] was expired
400	SUB-508	Invalid event filters: [${filters}]
400	SUB-509	findSubscription only works with PubNub transport type
405	SUB-511	Action not allowed for APNS subscription