RingCentral API Error Codes

Last updated: 2022-06-17 Contributors Byrne Reese
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Status Code(s) Error Code Message
400 CLG-101 Parameter [syncToken] is invalid [Sync token expired, call log was reset]
400 CLG-102 Parameter [syncToken] is invalid [Sync token expired, call log was reset]
400 CLG-103 Parameter [syncToken] is invalid [Sync token expired, call log was reset]
400 CLG-104 Parameter [syncToken] is invalid [Sync token expired, call log was reset]
400 CLG-105 Parameter [syncToken] is invalid [Sync token expired, call log was reset]
400 CLG-110 Parameter [sessionId] is not allowed for usage along with parameter [${parameterName}]
400, 403 CMN-101 Parameter [${parameterName}] value is invalid.
400, 404 CMN-102 Resource for parameter [${parameterName}] is not found
400 CMN-103 JSON can't be parsed.
400 CMN-104 Cannot parse request
400 CMN-105 URL should not contain query string when method is [${method}] and content type is [${contentType}]
400 CMN-106 Batch request is limited to ${limit} entries
416 CMN-107 Requested Range Not Satisfiable
400 CMN-108 Parameter ${parameterName} value in request body doesn't match specified in path.
403 CMN-109 Feature not available.
400 CMN-110 Header ${header} should be specified.
404 CMN-120 Invalid URI
500 CMN-201 Service Temporary Unavailable
501 CMN-202 Operation is not supported
500 CMN-203 Internal Server Error
429 CMN-301 Request rate exceeded
429 CMN-302 Unknown application. Rate limits undefined
429 CMN-303 Can not resolve API plan. Rate limits undefined
403 CMN-401 Specific application permission required
403 CMN-402 Administrator permission required
403 CMN-403 The feature is not available for this extension type
403 CMN-404 Attempt to access another extension
401 CMN-405 Login to extension required.
400.403 CMN-406 Duplicate value for parameter ${parameterName}: ${parameterValue} found in request
400 CMN-407 Parameter in header is invalid
4003 CMN-408 [{permissionName}] permission required
403 MSG-240 Specified recipient [${toPhoneNumber}] isn't an US phone number
403 MSG-241 Cannot send SMS from Fax number
403 MSG-242 Sending SMS is not available from the number specified.
400 MSG-243 Phone number is blocked
400 MSG-245 Cannot find the phone number which belongs to user
503 MSG-290 Sending SMS to ${toPhoneNumber} failed. Please try later.
403 MSG-304 Phone number doesn't belong to extension
429 MSG-305 Request rate exceeded
403 MSG-309 Cannot receive SMS on Fax number
400 MSG-310 Phone number is not assigned
403 MSG-314 Extension is of inappropriate type
400 MSG-316 No department members found.
400 MSG-324 Recipient extension is in inappropriate state
403 MSG-325 Reply is forbidden for old message threads
403 MSG-326 Reply is denied for user, who is no longer a thread participant
403 MSG-330 Sending from department message is not supported.
400 MSG-331 Sender extension number does not correspond to logged in extension
400 MSG-333 Invalid message synchronisation request: full synchronization is required
400 MSG-337 Attachment size limit exceeded
400 MSG-338 Message size limit exceeded
403 MSG-340 Outbound fax is not available for extension type [${type}]
403 MSG-341 Outbound fax is not allowed for extension [${extensionId}]
406 MSG-343 Fax resend is not allowed for message in current state
400 MSG-347 Attachment body is empty
415 MSG-348 Unsupported attachment media type
400 MSG-349 Unable to parse fax envelope
400 MSG-350 No content disposition
400 MSG-351 No file name in content disposition
500 MSG-352 Message content is null
403 OAU-101 Parameter [brandId] is invalid
403 OAU-102 Unable to issue authorization code
403 OAU-105 Login for ${extensionType} extension is not allowed.
403 OAU-106 Invalid authorization code
403 OAU-108 Authorization code is expired
403 OAU-109 Redirect URIs do not match
403 OAU-110 Authorization code was not issued for this application
400 OAU-111 Request parameter duplication detected
403 OAU-112 The client is unauthorized for the required grant type: [${grant_type}]
403 OAU-113 No redirect uri is registered for the client
403 OAU-116 Invalid authorization method
403 OAU-117 The scope of requesting application cannot be narrower than the target application
403 OAU-119 International Virtual number cannot be used to login
401 OAU-120 Wrong Application ID
401 OAU-121 Wrong Application
401 OAU-123 Invalid Authorization header value: ${parameter}
401 OAU-125 Grant type is not allowed for application.
401 OAU-127 Invalid application release.
401 OAU-128 Access token expired.
401 OAU-129 Access token corrupted.
401 OAU-134 Invalid Authorization header.
401 OAU-136 Extension not found.
401 OAU-140 Invalid resource owner credentials.
401 OAU-141 Login for extension in current state is not allowed.
401 OAU-142 Login to account in current state is not allowed.
401 OAU-146 Invalid client credentials
400 OAU-147 The account is locked out due to multiple unsuccessful logon attempts.
400 OAU-148 The account is locked out due to multiple unsuccessful logon attempts. Please use Single Sign-on way to authenticate.
401 OAU-149 Unparsable access token
400 OAU-150 The value of query parameter [${queryParameterName}] should be equal to parameter [${requestParameterName}] in request body
401 OAU-151 Authorization method not supported
403 SUB-402 Presence feature is disabled for this extension type (${param} / ${url})
403 SUB-403 User disallowed to monitor his presence
403 SUB-404 User disallowed this subscriber to pick up calls
403 SUB-405 Not allowed subscribe for messages to other extensions
403 SUB-406 Not allowed subscribe for events to extensions of other account
403 SUB-407 Not allowed subscribe for APNS if endpoint_id not defined
403 SUB-408 Not allowed subscribe for unknown user
403 SUB-505 Subscriptions limit exceeded
404 SUB-507 Subscription with key [${subscriptionKey}] and assigned session [${session}] was expired
400 SUB-508 Invalid event filters: [${filters}]
400 SUB-509 findSubscription only works with PubNub transport type
405 SUB-511 Action not allowed for APNS subscription

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