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Communications APIs for voice, SMS, fax, and more
RingCentral provides a unified communications platform with APIs for voice, SMS, team messaging, meetings, and fax—letting you take control of and revolutionize the way your business communicates.
Advanced voice capabilities include Call Flip, Call Park, hot desking, voicemail, recordings, programmable caller ID, real-time notifications, answering rules, and call queue management.
The RingCentral texting API includes SMS, MMS, and group MMS support for multiple multimedia files, long messages, delivery/read status notifications, and support in multiple languages.
Flexible faxing features include multiple file format, delivery/read status notifications, automatic retry, forwarding and queuing, multiple file concatenation, and fax-to-email support.
Video meeting APIs
Manage meetings with key business tools to bring employees, customers, and partners together with video and voice conferencing.
Glip team messaging APIs
Build rich chatbots with real-time notifications to and from virtually any other app, create new teams, invite and list members programmatically, format messages, and store and retrieve historical group conversations.
Communications data APIs
The data API includes access to call recordings, call logs, voicemail recordings, voicemail transcription, SMS/MMS, and fax messages.
Communications configuration APIs
Robust account configuration capabilities include presence notifications, authorization profiles, answering rules, push notifications, forwarding numbers, extensions, and paging.
Companies revolutionizing communications with RingCentral APIs
The RingCentral APIs make it possible for Precise Leads to pull in call log data and filter it down to exactly what sales and service managers need to see in the custom management system Precise Leads uses to run its business. The custom reporting system took just three to four weeks to develop and move into production.
Working with the RingCentral platform APIs, I Love Travel has created a custom visual call queue display that is used to monitor and manage the call center to make sure hold times are minimized and customer service is maximized.
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