Deprecation Notice: Artificial Intelligence API

The RingCentral Artificial Intelligence API listed below has been deprecated and will no longer receive updates, enhancements, or new feature support.

• /ai/insights/v1/async/analyze-interaction
• /ai/audio/v1/async/speaker-diarize
• /ai/audio/v1/async/speech-to-text
• /ai/text/v1/async/summarize
• /ai/text/v1/async/punctuate
• /ai/status/v1/jobs/jobId

Developers should transition to the AI Conversation Expert API, which is the recommended replacement for accessing conversation insights and advanced AI-driven capabilities. The AI Conversation Expert API provides improved functionality, enhanced accuracy, and ongoing support for features such as conversation analysis, insights generation, and other AI-powered capabilities.

What this means for developers

• Existing integrations using the Artificial Intelligence API may continue to function temporarily but are not guaranteed to be supported long term.
• No new features or improvements will be added to the deprecated API.
• Bug fixes and support for the deprecated API may be limited or discontinued.