Call Answering Rules PHP Quick Start

Last updated: 2020-02-29 Contributors Byrne ReesePaco Vu

Welcome to the RingCentral Platform. RingCentral is the leading unified communications platform. From one system developers can integrate with, or build products around all the ways people communicate today: SMS, voice, fax, chat and meetings.

In this Quick Start, we are going to read preset call answering rules of a user, so that you can see the rule's details and update the rule with new values if you want to. Let's get started.

Create an App

The first thing we need to do is create an app in the RingCentral Developer Portal. This can be done quickly by clicking the "Create Call Management App" button below. Just click the button, enter a name and description if you choose, and click the "Create" button. If you do not yet have a RingCentral account, you will be prompted to create one.

Create Call Management App

  1. Login or create an account if you have not done so already.
  2. Go to Console/Apps and click 'Create App' button.
  3. Select "Office Integration App" under "What type of app are you creating?"
  4. Select "Other Non-UI" under "Where will you be calling the API from?"
  5. Select "Only members of my organization/company" under "Who will be authorized to access your app?"
  6. On the second page of the create app wizard, enter your app's name and description. Then select the following permissions:
    • ReadAccounts
  7. We are using Password Flow authentication, so leave "OAuth Redirect URI" blank.

When you are done, you will be taken to the app's dashboard. Make note of the Client ID and Client Secret. We will be using those momentarily.

Read User Call Answering Rules

Install RingCentral PHP SDK

$ curl -sS | php
$ php composer.phar require ringcentral/ringcentral-php

Create and Edit get-call-answering_rules.php

Create a file called get-call-answering_rules.php. Be sure to edit the variables in ALL CAPS with your app and user credentials. Be sure to also set your personal phone number.





$platform = $rcsdk->platform();

try {
    $resp = $platform->get('/account/~/extension/~/answering-rule',
            'view' => "Detailed",
            'enabledOnly' => False
    $jsonObj = $resp->json();
    foreach ($jsonObj->records as $record){
        // use the $record->id to read rule details
        $resp = $platform->get('/account/~/extension/~/answering-rule/' . $record->id );
} catch (Exception $e) {
    echo $e->getMessage()."\n";

Run Your Code

You are almost done. Now run your script.

$ php get-call-answering_rules.php

Need Help?

Having difficulty? Feeling frustrated? Receiving an error you don't understand? Our community is here to help and may already have found an answer. Search our community forums, and if you don't find an answer please ask!

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What's Next?

When you have successfully made your first API call, it is time to take your next step towards building a more robust RingCentral application.

Take your next step »