Password auth flow

Last updated: 2024-02-16Contributors
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Password grant type is deprecated

Starting in 2023, RingCentral will begin a careful and deliberative process of removing support for the username/password auth flow on the Platform. As a result, all developers are strongly encouraged to migrate their applications to JWT.

Please use the JWT auth flow

In January 2022, RingCentral released a more secure alternative to the password grant type called "JWT." We recommend all developers use the JWT flow going forward as eventually the password auth flow will be deprecated.

The password-based authorization flow is among the simplest OAuth 2.0 authorization flows to implement. It is suitable mostly for apps that both lack a user interface, and/or that use a single set of credentials to act on behalf of everyone within an account.

This authorization flow presumes you are in possession of a user's login credentials. If so, then obtaining an access token is a two-step process:

  1. The application requests and access token by presenting a user's login credentials to the platform..

  2. Once the credentials are successfully verified, the platform responds with the access and refresh tokens.

Password Flow}

Below find the step-by-step instructions on how to perform two-legged authorization using the RingCentral API.

When should I use the password auth flow?

The password auth flow is used most often by apps that lack a frontend user interface, such as a script, cronjob, etc.

We recommend using the JWT authorization flow

The password grant flow for OAuth is discouraged as it requires developers to store username and password information on their servers, which if compromised, would give others full access to their account. A safer and recommended form of authentication is the JWT auth flow.

Password auth flow does not work with Single Sign-On

If your organization utilizes and requires Single Sign-On for account access, e.g. Okta, then username and password based auth cannot be used for your application. Instead, we recommend using the JWT auth flow which does not have this restriction.

JWT versus Password-based authentication

RingCentral strongly recommends that developers utilize JWT for server-to-server authentication, as password-based authentication is considered less-secure. In addition, JWT authentication is compatible with far more applications. The table below describes the differences between these two authentication methods.

Password-based JWT-based
Persistent and immutable No Yes
Compatible with accounts configured for Single Sign-on? No Yes
Compatible with private apps? Yes Yes
Compatible with public apps? No Yes

Technical discussion

There is only one call to make in the password authorizaton flow: the call to request an access token. This call is described below.

Access token request

HTTP Headers

Header Value
Content-type application/x-www-form-urlencoded
Authorization Basic + base64_encoded( Client ID + ":" + Client Secret )

POST parameters

Parameter Type Description
grant_type string Required. Must be set to password for Resource Owner Credentials flow
access_token_ttl integer Optional. Access token lifetime in seconds; the possible values are from 600 sec (10 min) to 3600 sec (1 hour). The default value is 3600 sec. If the value specified exceeds the default one, the default value is set. If the value specified is less than 600 seconds, the minimum value (600 sec) is set
refresh_token_ttl integer Optional. Refresh token lifetime in seconds. The default value depends on the client application, but as usual it equals to 7 days. If the value specified exceeds the default one, the default value is applied.
username string Phone number in E.164 format or email address linked to account or extension. Please note: You cannot use one and the same email address for authorization on different extensions (even if they are assigned to different accounts)
extension string Optional. Extension short number. If company number is specified as a username, and extension is not specified, the server will attempt to authenticate client as main company administrator
password string Required. User's password

Sample Request

POST /restapi/oauth/token HTTP/1.1 
Accept: application/json 
Content-Type: application/x-www-form-urlencoded 
Authorization: Basic cmVsLWFsbC1wZXJtaXNzaWXFjMmpRZmlQcnlkSUkweE92QQ==


Access token response

Response parameters

Parameter Type Description
access_token string Access token to pass to subsequent API requests
expires_in integer Issued access token TTL (time to live), in seconds
refresh_token string Refresh token to get a new access token, when the issued one expires
refresh_token_expires_in integer Issued refresh token TTL (time to live), in seconds
token_type string Type of token. The only possible value supported is 'Bearer'. This value should be used when specifying access token in Authorization header of subsequent API requests
owner_id string Extension identifier

Sample Response

HTTP/1.1 200 OK
Content-Type: application/json

    "access_token" : "U1BCMDFUMDRKV1MwMXxzLFSvXdw5PHMsVLEn_MrtcyxUsw",
    "token_type" : "bearer",
    "expires_in" : 7199,
    "refresh_token" : "U1BCMDFUMDRKV1MwMXxzLFL4ec6A0XMsUv9wLriecyxS_w",
    "refresh_token_expires_in" : 604799,
    "owner_id" : "256440016"