Authentication

The RingCentral Engage Voice API is offered for Engage Voice with RingCentral login, Engage Voice without RingCentral login, or legacy systems.

Current API

The current Engage Voice system makes the API accessible at:

• https://engage.ringcentral.com/voice/api/

and uses the OAuth 2.0 Authorization header:

• Authorization: Bearer <myAccessToken>

Read more about authorizing with the current system API.

Or, if you do not have a RingCentral login linked to Engage Voice read more about authorizing without a RingCentral login.

Legacy API

The legacy system provides the same voice APIs with a different base URL and authorization header.

The base URL is either one of the following depending on your deployment:

• https://portal.vacd.biz/api/
• https://portal.virtualacd.biz/api/

The authorization header is the following:

• X-Auth-Token: <myApiKey>

Read more about authorizing with the legacy system API.