Authentication

Last updated: 2023-12-09Contributors
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The RingCentral RingCX API is offered for RingCX with RingCentral login, RingCX without RingCentral login, or legacy systems.

Current API

The current RingCX system makes the API accessible at:

  • https://engage.ringcentral.com/voice/api/

and uses the OAuth 2.0 Authorization header:

  • Authorization: Bearer <myAccessToken>

Read more about authorizing with the current system API.

Or, if you do not have a RingCentral login linked to RingCX read more about authorizing without a RingCentral login.

Legacy API

The legacy system provides the same voice APIs with a different base URL and authorization header.

The base URL is either one of the following depending on your deployment:

  • https://portal.vacd.biz/api/
  • https://portal.virtualacd.biz/api/

The authorization header is the following:

  • X-Auth-Token: <myApiKey>

Read more about authorizing with the legacy system API.

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