Open omni-channel APIs for integrating
customer engagement with any CRM, website,
mobile app, database, or internal system

Engage Digital

APIs to manage your omni-digital presence across social media, messaging apps and more

Engage Digital APIs allow you to manage and build your omni-digital presence across social media, messaging applications, in-app messaging, live website chat, and review websites. Through our API you can programmatically manage interactions from Facebook, Twitter, YouTube, Instagram, WhatsApp, Facebook Messenger, Apple Business Chat, Google Reviews, and more.

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Engage Voice

APIs for your inbound,
outbound, and blended
contact center

Engage Voice APIs allow you to seamlessly integrate inbound/ outbound voice contact center functionality into your applications, including managing active calls, managing call notes, recording calls, campaign management, lead and list management, defining agent groups, agent supervisor management, and more.

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