AI Conversation Expert API beta

Access your call and video insights from RingSense including transcriptions, summaries, and action items.

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United States, Canada, Europe, Australia
01 Speech to text

Retrieve call transcriptions

AI Conversation Expert generated transcriptions

Integrate the AI Conversation Expert API with your existing CRM or workflows to analyze conversations, extract actionable insights, and drive smarter decisions. From sales calls to customer support interactions, the AI Conversation Expert API transforms communication data into a valuable resource for enhancing productivity and improving customer experiences.

Access call summaries

AI-powered call summaries for quick and easy review

Access your AI Conversation Expert generated call summaries ensuring key moments are captured. Summaries provide a general overview of call interactions, as well as also offer next steps, questions, and action items.

04 Audio summarization

Access your conversation data in 15 minutes or less

AI powered interaction analysis couldn’t be easier with our SDKs for Java, C#, PHP, JavaScript, and more.
            function get_call_summary(call_id){
  platform.get('/ai/ringsense/v1/public/accounts/~/domains/pbx/records/'+call_id+'/insights').then((r) => {
        // PROCESS RESPONSE
    });
}
          

AI Conversation Expert API frequently asked questions

To help you get started with understanding what this AI API can do here are some of the most common questions we get.

What is provided in the Transcription Object?

What are Summary Objects?

What do Highlight Objects contain?

Can future meeting agendas be created?

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