Configuration API for Business

Get RingCentral to work the way your organization works. Use APIs to automate business workflows with systematic user authentication, create custom call flows and queue routing rules, and enable call event notifications.

See what you can build with our Configuration API

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Presence

Return the presence status of an extension (offline, busy, or available).
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Authorization profile

Return a list of user permissions granted during authorization.
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Answering rules

Implement the answering rules for an extension.
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Push notifications

Return the list of subscriptions created by a user on a client app.
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Forwarding numbers

Return the list of extension numbers for call forwarding and call flipping.
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Dictionary

Return country information and details, including country name, language, location area code, city, state, time zone, available greetings, and fax cover pages.
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Client application

Provision SIP devices.
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Extensions

Return a list of extensions available in a RingCentral account.
Access to and usage of RingCentral APIs require a RingCentral Office Premium or Ultimate subscription. Benefits and usage entitlements from such subscription-including voice minutes and SMSs-from your Office Premium or Ultimate subscription extend to your apps.

APIs in action

NakedWines.com

“We can initiate calls directly, which makes it easier for our teams to call customers and reduce misdials.”

- Mark Hansen, Customer Happiness Phone Team Manager

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NakedWines.com

Industry
Retail
Company Size
Small
Business Need
Customization
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