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ISV Partner Program
Annual business revenue:
For more information contact your ISV Partner Marketing representative using our
ISV Partner Portal or request a meeting to learn more about our ISV Partner Program.
Access to and sponsorship of events cannot be guaranteed unless specified otherwise. Prioritized attendance, speaking slots, and sponsorships will be provided based on partner tier and spend on a first come first serve basis.
| Marketing | Authorized (default) | Sponsored | Premier | Elite |
| App Gallery | Basic listing | Prioritized listing, lead capture |
Prioritized listing, lead capture, professional review |
Prioritized listing, lead capture, copy writing, professional design |
| Dedicated landing page on RingCentral.com | No | No | No | Yes |
| Social media promotion (per year) | None | 6 tweets | 24 tweets | 48 tweets |
| Blogs posted (per year)1 | None | Add-on | 1 blog | 2 blogs |
| Customer webinars (per year)2 | None | Add-on | Add-on | 2 webinars |
| Datasheets created (per year) | None | None | Add-on | 1 datasheet |
| White papers created (per year) | None | None | Add-on | Add-on |
| Videos created (per year) | None | None | Add-on | Add-on |
| Email promotion (per year)3 | No | No | Add-on | Customer newsletter plus 1x all RingCentral admins or 1x segmented list |
| Sales enablement | Authorized (default) | Sponsored | Premier | Elite |
| Sales note | No | Yes | Yes | Yes |
| Pitch Deck | No | Add-on | Yes | Yes |
| SE Roundtable | No | No | No | Yes |
| Virtual training | No | No | No | Add-on |
| Participate in annual Sales Kickoff | No | No | Prioritized | Prioritized |
| Event access | Authorized (default) | Sponsored | Premier | Elite |
| Sponsorship prioritization at RingCentral events | No | No | Yes | Yes |
| Speak at RingCentral Developer meetups (1 per year) | No | No | Prioritized | Yes |
| Speak at RingCentral Developer conference | No | No | Prioritized | Yes |
| Credit on RingCentral event sponsorship fees paid towards next year's annual fee4 | No | No | 25% | 30% |
| Developer Access | Authorized (default) | Sponsored | Premier | Elite |
| Public APIs | Yes | Yes | Yes | Yes |
| Early Access | Yes | Yes | Prioritized | Prioritized |
| Partner only previews5 | No | No | Prioritized | Prioritized |
| Partner only APIs5 | No | No | Prioritized | Prioritized |
| Basic developer support | Yes | Yes | Yes | Yes |
| Dedicated support engineer | No | No | Add-on | Add-on |
| Program requirements | Authorized (default) | Sponsored | Premier | Elite |
| App in production | Yes | Yes | Yes | Yes |
| Uptime requirement | 95% | 95% | 98% | 99% |
| App maintenance including API updates and latest brand requirements | No | No | Yes | Yes |
| App Gallery rating (1 yr to achieve) | No | No | 10+ reviews, 3+ star average |
20+ reviews, 4+ star average |
| Customer support response SLA | No | No | 40 business hours or 5 business days | 24 business hours or 3 business days |
| Fees | Authorized (default) | Sponsored | Premier | Elite |
| Annual fee | ||||
For more information contact your ISV Partner Marketing representative using our
ISV Partner Portal or request a meeting to learn more about our ISV Partner Program.
- Content to be provided by partner. Thought-leadership encouraged, publishing at discretion of RingCentral
- Content to be provided by partner. Thought-leadership encouraged, publishing at discretion of RingCentral. Attendee list not provided.
- Determination of lists to send emails to at discretion of RingCentral. Emails will be sent from RingCentral with RingCentral created content promoting integration. Customer information is not shared with partner.
- Event spend credit limited to a maximum of 50% of the next year's annual fee and cannot be used with any other discounts or special offers outside of those specified within the partner contract.
- Access to partner only previews and partner APIs at the discretion of RingCentral.
Access to and sponsorship of events cannot be guaranteed unless specified otherwise. Prioritized attendance, speaking slots, and sponsorships will be provided based on partner tier and spend on a first come first serve basis.
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