RingCentral Developers

ISV Partner Program

Annual business revenue:

Marketing	Authorized (default)	Sponsored	Premier	Elite
App Gallery	Basic listing	Prioritized listing, lead capture	Prioritized listing, lead capture, professional review	Prioritized listing, lead capture, copy writing, professional design
Dedicated landing page on RingCentral.com	No	No	No	Yes
Social media promotion (per year)	None	6 tweets	24 tweets	48 tweets
Blogs posted (per year)¹	None	Add-on	1 blog	2 blogs
Customer webinars (per year)²	None	Add-on	Add-on	2 webinars
Datasheets created (per year)	None	None	Add-on	1 datasheet
White papers created (per year)	None	None	Add-on	Add-on
Videos created (per year)	None	None	Add-on	Add-on
Email promotion (per year)³	No	No	Add-on	Customer newsletter plus 1x all RingCentral admins or 1x segmented list

Sales enablement	Authorized (default)	Sponsored	Premier	Elite
Sales note	No	Yes	Yes	Yes
Pitch Deck	No	Add-on	Yes	Yes
SE Roundtable	No	No	No	Yes
Virtual training	No	No	No	Add-on
Participate in annual Sales Kickoff	No	No	Prioritized	Prioritized

Event access	Authorized (default)	Sponsored	Premier	Elite
Sponsorship prioritization at RingCentral events	No	No	Yes	Yes
Speak at RingCentral Developer meetups (1 per year)	No	No	Prioritized	Yes
Speak at RingCentral Developer conference	No	No	Prioritized	Yes
Credit on RingCentral event sponsorship fees paid towards next year's annual fee⁴	No	No	25%	30%

Developer Access	Authorized (default)	Sponsored	Premier	Elite
Public APIs	Yes	Yes	Yes	Yes
Early Access	Yes	Yes	Prioritized	Prioritized
Partner only previews⁵	No	No	Prioritized	Prioritized
Partner only APIs⁵	No	No	Prioritized	Prioritized
Basic developer support	Yes	Yes	Yes	Yes
Dedicated support engineer	No	No	Add-on	Add-on

Program requirements	Authorized (default)	Sponsored	Premier	Elite
App in production	Yes	Yes	Yes	Yes
Uptime requirement	95%	95%	98%	99%
App maintenance including API updates and latest brand requirements	No	No	Yes	Yes
App Gallery rating (1 yr to achieve)	No	No	10+ reviews, 3+ star average	20+ reviews, 4+ star average
Customer support response SLA	No	No	40 business hours or 5 business days	24 business hours or 3 business days

Fees	Authorized (default)	Sponsored	Premier	Elite
Annual fee

For more information contact your ISV Partner Marketing representative using our
ISV Partner Portal or request a meeting to learn more about our ISV Partner Program.

Content to be provided by partner. Thought-leadership encouraged, publishing at discretion of RingCentral
Content to be provided by partner. Thought-leadership encouraged, publishing at discretion of RingCentral. Attendee list not provided.
Determination of lists to send emails to at discretion of RingCentral. Emails will be sent from RingCentral with RingCentral created content promoting integration. Customer information is not shared with partner.
Event spend credit limited to a maximum of 50% of the next year's annual fee and cannot be used with any other discounts or special offers outside of those specified within the partner contract.
Access to partner only previews and partner APIs at the discretion of RingCentral.

Access to and sponsorship of events cannot be guaranteed unless specified otherwise. Prioritized attendance, speaking slots, and sponsorships will be provided based on partner tier and spend on a first come first serve basis.