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Grok solutions for RingCentral

This page is the resource center for using RingCentral with Grok — the connectors available today, how to add them, and what to ask once they're connected.

Connectors

Grok doesn't use a public connector link the way ChatGPT and Claude do. Instead, you add RingCentral from the connector gallery inside Grok. Both connectors are in Productivity.

RingCentral Chat connector

Team messaging in Grok — catch up on chats, search history, and post updates on your behalf.

Open Grok connectors →
[Grok Connectors](https://grok.com/connectors)
RingCentral Phone connector

Call logs, AI call notes, SMS, fax, and voicemail — directly inside Grok.

Open Grok connectors →
[Grok Connectors](https://grok.com/connectors)

Preview

The RingCentral Phone and Chat connectors in Grok are in preview, so available tools and behavior may change. If your organization manages your Grok account, it may limit which connectors you can add — ask your admin if you can't add RingCentral.

Before you start

  • A Grok account, signed in at grok.com.
  • A RingCentral RingEX account. You'll sign in during setup.

Connect RingCentral to Grok

Connect each connector once. It takes about 10 minutes.

  1. Go to grok.com/connectors and search for RingCentral. Under Productivity, you'll see RingCentral Chat and RingCentral Phone.
  2. Click Add next to RingCentral Chat. Review the connector card and its permissions (Grok notes that third-party connectors aren't built or maintained by xAI), then click Connect.
  3. Sign in to RingCentral if asked. On the Access Request page ("MCP_TeamChat is requesting access to RingCentral"), review the list and click Authorize.
  4. Back in the gallery, click Add next to RingCentral Phone, then click Connect.
  5. On the Access Request page ("MCP_Phone is requesting access to RingCentral"), review the list and click Authorize.
  6. Return to grok.com/connectors and search for RingCentral. Both connectors should show Added under Connected.

For step-by-step instructions per server, see the Grok tab in the RingEX Phone setup and RingEX Chat setup guides.

What you're allowing

Connector Grok can
RingCentral Phone (MCP_Phone) Use AI-related functions. View your account info, call log, personal address book contacts, AI Copilot call notes, message store data (SMS, fax, and voicemail), and presence status. Send and receive SMS and MMS messages.
RingCentral Chat (MCP_TeamChat) View your account info, such as your name, business name, and contact info. Post messages, and view, edit, and delete Team Messaging data.

Skills

RingCentral Phone and Chat come with 16 ready-made skills — saved workflows that tell Grok how to handle common tasks like checking voicemail or posting to a team. Browse them in the Skill Library.

You can use a skill two ways:

  • Ask in plain words, like "Did anyone leave me a voicemail?" Grok picks the skill that fits.
  • Name the skill, like "Use Voicemail Inbox to show my latest voicemail."

You stay in control. Skills that send or delete things — such as Send SMS and Post to Chat — ask you to confirm before anything goes out.

Six things to try

Open a new chat in Grok and swap in your own names.

You want to Ask Grok
Catch up on Team Chat Using RingCentral Chat, show me a recap of my messages from overnight.
Find a colleague Who is [name]? Are they available now?
Send a Team Chat message Message [name] on Team Chat and tell them the demo is confirmed for 3 PM.
Check voicemail Show me my latest voicemail and summarize what it says.
Recap a call Recap my most recent call with [name].
See your day Give me my communications brief.

More to try: "Show me my recent text messages," "Text [number] from my RingCentral number: \"[message]\"," and "Create a task in the [team] chat: \"[task]\" due [date]."

Troubleshooting

If you see Do this
You can't find RingCentral in the gallery Go to grok.com/connectors and search for RingCentral. If it still doesn't appear, ask your admin whether your organization limits connectors.
The sign-in window doesn't open Make sure your browser allows pop-ups from grok.com, then click Connect again.
A connector doesn't show Added Return to the gallery, search for RingCentral, and repeat the Connect and Authorize steps for that connector.
Grok doesn't use RingCentral for your question Name the connector in your request, like "Using RingCentral Phone, check my voicemail."
A skill doesn't run Name the skill in your request, like "Use Communications Brief to catch me up."
Grok returns no calls or messages Include a date range, like "from the past seven days." Phone tools search within a date window.

More resources