RingEX Phone¶

Endpointhttps://mcp.labs.ringcentral.com/ringex/v1.1.0/phone

StatusPreview

TransportSSE over HTTPS

AuthOAuth2

About¶

RingEX Phone gives your AI assistant access to telephony data: call activity and AI-generated call insights, messages (SMS, voicemail, and fax) from the message store, directory/contact lookup, and the user's own phone profile. It's one of three servers that replace the original monolithic RingCentral MCP server — this one covers the phone and messaging side.

See the Changelog for what's changed across versions.

Connecting¶

ChatGPT users: the fastest way to get started is the official RingCentral Phone plugin — install it and authorize with RingCentral, no manual server setup needed.

See the RingEX Phone Setup guide for step-by-step instructions for Claude, ChatGPT, and Codex (including how to side-load the server manually if you can't use the plugin).

For other MCP clients (Cursor, etc.), add this server the same way you'd add any remote MCP server, using the endpoint above.

Available tools¶

12 tools are available on this server — down from 24 prior to v1.1.0. All tools operate on the authenticated user's own data; see the Tools reference for full parameter details.

Tool	Access	Description
`about_ringcentral_mcp_tools`	Read	List all available tools and permissions for this server
`get_my_phone`	Read	Get my extension number, phone numbers, presence, business hours, and call-handling rules
`resolve_directory_person`	Read	Resolve a person in the company directory by name, department, or job title
`search_my_contacts`	Read	Search my personal address book by name or phone number
`get_my_call_activity`	Read	Get my call activity for a date range — recent/missed/returned calls, talk time, callbacks
`get_my_call_insight`	Read	Get AI notes and transcript text for one of my calls
`get_my_call_recording_metadata`	Read	Check whether one of my calls has recording metadata
`search_my_call_insights`	Read	Search my calls by person, topic, and date window
`get_my_communication_inbox`	Read	Get my SMS, voicemail, and fax records for a date window
`get_my_message_detail`	Read	Read one SMS, voicemail, or fax record
`get_my_sms_thread`	Read	Get a bounded window of one SMS conversation
`send_sms`	Write	Send one SMS from a number I own

Company directory management moved

platform_list_directory_entries, platform_read_directory_entry, and search_directory_entries are replaced by resolve_directory_person, which is read-only lookup/resolution scoped to finding a person to call or text — not directory administration. team_messaging_get_person is no longer exposed here; use RingEX Chat's find_person for Team Chat person resolution.

Getting started¶

Connect — Add the server URL above to your AI client.
Verify — Ask your assistant to show your recent call log to confirm the connection is active.
Use — Ask your AI assistant to look up calls, voicemails, SMS, or AI-generated call notes.

Tool discovery¶

curl https://mcp.labs.ringcentral.com/ringex/v1.1.0/phone \
  -H "Content-Type: application/json" \
  -d '{"jsonrpc":"2.0","id":1,"method":"tools/list","params":{}}'